Refund policy
Last Updated: March 7, 2026
📦 QUICK SUMMARY
Return Window: 14 days from delivery
Eligible Items: Unused, unworn, original packaging with tags
Non-Returnable: Press-on nails, hair accessories, beauty products (once opened), final sale items
Your Costs: Return shipping fee
How to Return: Email info@blushandluxe.shop
Refund Time: 5-10 business days after we receive your return
RETURNS & EXCHANGES
At Blush & Luxe, we're committed to your complete satisfaction. If an item doesn't meet your expectations, we've designed a straightforward returns process.
1. Return Window
You have 14 days from the date your order is marked as delivered (per tracking confirmation) to initiate a return or exchange.
2. Eligibility Requirements
To qualify for a return, items must be:
- Unused, unworn, and in original condition
- In original packaging with all tags attached
- Free from any signs of wear, damage, or alteration
Non-Returnable Items:
For hygiene and safety reasons, we cannot accept returns on:
- Luxury press-on nails (once opened)
- Hair accessories and extensions
- Beauty products and cosmetics (once seal is broken)
Final Sale Items:
Products purchased during promotional sales or marked as "Final Sale" are not eligible for return or exchange.
3. How to Initiate a Return
Email us at info@blushandluxe.shop with:
- Your order number
- Reason for return
- Photos (if applicable)
We'll review your request and provide return authorization with instructions within 1-2 business days.
4. Return Shipping
As we fulfill internationally, customers are responsible for return shipping costs. We recommend using a trackable service. The return address will be provided upon approval.
5. Refunds
Once we receive and inspect your return:
- Approved refunds are processed within 5-10 business days
- Credit will be applied to your original payment method
- Original shipping costs are non-refundable
- Restocking fee (if applicable) will be deducted
6. Exchanges
For exchanges, please contact us directly at info@blushandluxe.shop — we'll work with you to arrange a smooth swap when possible.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately at info@blushandluxe.shop with:
- Photos of the item and packaging
- Description of the issue
We'll cover replacement costs and provide instructions for returning the affected item.
Questions?
Reach us at info@blushandluxe.shop
Return & Exchanges
At Blush & Luxe, we're committed to your complete satisfaction. If an item doesn't meet your expectations, we've designed a straightforward returns process.
1. Return Window You have 14 days from the date your order is marked as delivered (per tracking confirmation) to initiate a return or exchange.
2. Eligibility Requirements
To qualify for a return, items must be:
- Unused, unworn, and in original condition
- In original packaging with all tags attached
- Free from any signs of wear, damage, or alteration
Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on:
- Luxury press-on nails (once opened)
- Hair accessories and extensions
- Beauty products and cosmetics (once seal is broken)
Final Sale Items: Products purchased during promotional sales or marked as "Final Sale" are not eligible for return or exchange.
3. How to Initiate a Return
Email us at info@blushandluxe.shop with:
- Your order number
- Reason for return
- Photos (if applicable)
We'll review your request and provide return authorization with instructions within 1-2 business days.
4. Return Shipping
As we fulfill internationally, customers are responsible for return shipping costs. We recommend using a trackable service. The return address will be provided upon approval.
5. Refunds
Once we receive and inspect your return:
- Approved refunds are processed within 5-10 business days
- Credit will be applied to your original payment method
- Original shipping costs are non-refundable
- Restocking fee (if applicable) will be deducted
6. Exchanges
For exchanges, please contact us directly at info@blushandluxe.shop—we'll work with you to arrange a smooth swap when possible.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately at info@blushandluxe.shop with:
- Photos of the item and packaging
- Description of the issue
We'll cover replacement costs and provide instructions for returning the affected item.
Questions? Reach us at info@blushandluxe.shop