Shipping policy
Last Updated: September 2026
📦 QUICK SUMMARY
- Processing Time: 1–5 business days (quality inspected, carefully packaged, and verified before dispatch)
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Delivery Times:
- UK & Europe: 14–21 business days
- US & Canada: 14–21 business days
- Tracking: Sent via automated email the exact moment your luxury parcel is dispatched
- Customs: Import duties or taxes, if applicable in your country, are the buyer's responsibility. Most orders arrive without additional charges.
- Return Window: 14 days from delivery — unused, unworn, and in original sealed packaging only
- Questions? info@blushandluxe.shop
SHIPPING POLICY
At Blush & Luxe, we handle every order with care to ensure your luxury items arrive in perfect condition. All operations and fulfilment processes are governed under our registered legal corporate structure, BLUSH & LUXE ATELIER LTD (UK Company Number: 17266396).
Order Processing All orders undergo a thorough quality inspection and careful custom packaging within 1–5 business days. You will receive an automated tracking number via email the exact moment your package is dispatched.
Estimated Delivery Times
- United Kingdom: 14–21 Business Days
- United States & Canada: 14–21 Business Days
- Europe, Australia & New Zealand: 14–21 Business Days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.
Shipping All orders are shipped with full tracking and insurance included at no extra cost. We ship internationally via trusted courier partners.
Customs & Import Duties We ship from our fulfilment partners internationally. Import duties, taxes, or customs fees that may be levied upon arrival in your country are the buyer's responsibility. Most orders arrive without additional charges, but we cannot guarantee duty-free delivery for all destinations. Please check your local customs regulations before ordering.
Lost or Delayed Parcels If your order has not arrived within 30 business days of your dispatch notification, please contact us at info@blushandluxe.shop and we will investigate with the carrier on your behalf.
Returns Returns are accepted within 14 days of delivery for items that are unused, unworn, and in their original sealed packaging only. Due to hygiene and safety reasons, we are unable to accept returns on hair products that have been opened, worn, installed, or altered in any way. Faulty or incorrectly dispatched items are exempt from this policy and will be resolved at no cost to you.